Jill of trades with more than 10 years of experience in Customer Service, Logistics, Customs and Trade Compliance, and recently developed skills in Information Technology.
What I am most passionate about is learning. My daily goal is to learn at least one new thing. I am driven to obtain knowledge to understand different perspectives, so that I can be a better human, and to be the change that I wish to see in the corner of the world that I affect.
As a logistics specialist, I have a lot of experience with adapting to unique situations and coming up with unique solutions to solve problems and deliver customer needs.
With over ten years of experience in logistics and operations management, I am a versatile and adaptable professional who thrives on solving complex challenges and delivering high-quality results. I have a passion for learning and growing, and I am currently transitioning to the cybersecurity field, where I can apply my analytical, technical, and problem-solving skills to protect data and systems. As a Logistics Coordinator, I leverage my international trade knowledge and my Six Sigma Black Belt certification to optimize processes, reduce costs, and enhance customer satisfaction. In addition, I have completed Coursera's Google IT Support Professional and IBM Data Science certifications, and I have acquired skills in HTML, CSS, Python, and SQL. These credentials and competencies enable me to understand cross-cultural issues, technical issues, and data issues, and to support the cybersecurity needs of my organization.
Being adaptable is a key trait, not only in logistics, but in being able to learn. There will be hiccups, but how you respond to those hiccups is more important than the hiccup.
It's more than following the golden rule. It is being able to handle the difficult situations that make us all uncomfortable with grace and compassion for internal and external customers.
Everyone has the capacity to learn, but few are willing to be coached beyond their experience. Being teachable is just as much of a skill as being able to learn.
I do not mind asking questions. In order to ensure that I get it right, I'd rather ask 100 questions and get it right the first time than to assume that I know something on new tasks. There are situations where you have to jump in with both feet, but most situations require thought and planning.
I am human, sometimes doing the difficult thing bothers me. Doing the difficult thing bothers everyone, whether or not we admit it. I will almost always do the difficult thing, because it results in learning EVERY time..
I am dedicated to learning and personal development.